- Limburg an der Lahn
Videojet Technologies, Inc. is the global leader in the manufacturing of coding, printing and marking products. This high technology product prints variable information, such as expiration dates on grocery products, packaged goods, pharmaceuticals or catalogues. Our industry is pivotal in ensuring end users consume their food, beverage and pharmaceutical products safety. As the market share leader, we have operations in over 30 countries with 4,000 employees worldwide. A wholly owned subsidiary of Danaher Corporation (www.danaher.com), Videojet is the core of the $1 billion Product Identification Platform. We offer an entrepreneurial environment that is multicultural organisation that promotes both diversity and inclusion through the full organisation, team-cantered, customer-driven, quality-focused and growth-oriented, guided by the outstanding successful Danaher Business System. Working at Videojet, gives you access to a robust career development process and exciting, opportunities.
Our Core Values
We empower creativity and ground-breaking thinking to help us uncover breakthrough solutions and accelerate the pace of innovation. To ensure we set our new associates up for success when they start we have developed a robust onboarding plan to help you ramp up successfully. We believe with conviction that diversity helps us uncover more powerful customer insights and ultimately creates an advantage in the markets we serve. And we would love to have you join us!
About The Role
A Service Engineer plays a vital role in supporting our customers and ensuring that our customers always have their production line running successfully is your goal to achieve (‘Up Time’). You are responsible for installing, repairing and servicing the range of Videojet Equipment. With an office based technical support team, the Service Engineer is never ‘on their own’.
Training will be provided as needed so that you are able to:
- Install and commission new Videojet solutions
- Maintain and Service our Videojet customers base of Videojet equipment
- Work closely with sales to support Videojet trials and demonstrations
- Maintain and grow customer relationships through excellent customer service and communication.
- Proficient use of service IT systems to accurately record and report information
- Support Regional Revenue targets by promotion service contracts and additional services to customers
- A bachelor degree in Engineering would be a plus
- Proficient in German and English is an advantage
Be part of a dynamic team in which there is a high focus on delivering results and Continuous improvement, but also where having fun and teamwork is very important. It's a fast-paced environment, a consultative role, where you will get to partner with people to achieve their strategic business goals. You will work in a leading global company, with a Manager who cares about you, your strengths and will help you to develop the best possible version of yourself.