Field Service Engineer (m/f/d)

Dresden

Elektroindustrie

That looks good. Your future at FormFactor in Germany:

  • Hello future! As part of our large FormFactor family, you will play an active role in shaping current and upcoming technologies.
  • Bye-bye monotony! The challenging, varied tasks in the field of artificial intelligence and infrared applications as well as flat hierarchies offer you a lot of freedom for design and innovation.
  • Your thing. In small teams, you will work independently and close to the product. You will find your solutions and accompany the entire production cycle.
  • Just get started. With our New Hire training plan, you will arrive relaxed your new tasks.
  • It's fun. We offer you an attractive remuneration package as well as a share in the company's success.
  • Being human. 30 days of vacation, flexible working hours and home office are our tools for your family and work-life balance.
  • Motivated. Our pleasant, friendly working atmosphere and international collegiality are a real feel-good factor.
  • Progress. Internal training, exchange programs and an open transfer of knowledge open horizons for you.
  • Perspective. As the market leader, we are operating in an incredibly exciting and crisis-proof industry of the future.

In our company, your core responsibilities include:

  • Independent execution of preventive & corrective maintenance at the customer's site in the service area EMEA
  • Installation & commissioning of probers and accessories, including final acceptance and release of complete products and assemblies according to test and acceptance regulations
  • Preparation of commissioning protocols and acceptance reports
  • Technical training and instruction of customers
  • Troubleshooting and repair of our probers both as telephone support and at the customer's site
  • Implementation and monitoring of technical escalations
  • Professional customer communication
  • Responsible for timely processing, documentation, invoicing and control of work orders, customer orders and service calls according to FormFactor guidelines
  • Actively collaborate with other FormFactor departments to ensure continuous improvement of products
  • Regular participation in qualification measures
  • Adherence to all health and safety requirements both internally and during customer service calls

What you should bring with you:

  • Engineer or technician in the field of electrical engineering, automation technology or similar
  • At least 2-4 years of experience in a similar field of activity is typically required
  • Detail-oriented work and strong problem-solving skills
  • Accuracy, punctuality, good team and interpersonal skills Willingness to travel
  • Good communication skills in German and English both verbally and in writing
  • Good knowledge of common MS Office applications
  • Valid car driving license and willingness to travel required
Job-Infos
Berufsfelder
Forschung
Studienfächer
Automatisierungstechnik
Elektrotechnik
Abschluss
Ausbildung
Bachelor
Master/Diplom
Unternehmen
FormFactor GmbH
2 ING-Jobs
Ingenieur-Gehälter
Was kann ich verdienen?