Grob Aircraft

Technical Support Specialist (m/f/x)

Tussenhausen

Luft- & Raumfahrt

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Key Responsibilities

Provide technical support to our customers, internal account managers, and field staff
Receive, process, and monitor technical requests (inquiries, damage and incident reports), obsolescence issues, and perform root cause analyses
Collect and process field data related to fleet maintenance and operation, and generate regular statistical reports and reliability analyses
Review, manage, and distribute service bulletins, service letters, and repair instructions
Support the team in developing new services and business models to enhance customer support

Qualifications

Degree in aerospace engineering or a related field
Several years of professional experience in technical support or a comparable role
Experience working in international and fast-paced environments
Strong technical understanding and ability to work independently
Familiarity with SAP is an advantage
Excellent command of English, both written and spoken
Proactive, responsible, and team-oriented working style

We are a dynamic family-owned company with short decision-making processes and open doors. Additionally, we offer:

40-hour workweek, 30 days of vacation, company pension plan & a secure workplace
"Work-life balance" – harmonizing career and family
A relaxed work atmosphere with open and respectful leadership

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Job-Infos

Berufsfelder

Qualitätsmanagement

Studienfächer

Luft- & Raumfahrttechnik

Abschluss

Bachelor

Master/Diplom

Unternehmen

Grob Aircraft

Profil

2 ING-Jobs

Ingenieur-Gehälter

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