ABB Deutschland
Technical Support Engineer (f/m/d)
Minden
Elektroindustrie
Energie & Umwelt
You will be mainly accountable for:
- Support ABB’s front-end organizations in using ABB’s Automation Systems, with a focus on the DCS systems ABB Ability System 800xA and Symphony Plus, ABB Ability Edgenius , and lifecycle services.
- Diagnose and troubleshoot technical issues, including evaluating problem descriptions, analyzing log files, and performing remote diagnostics in the installed base.
- Collaborate with cross-functional teams, including Product Management, Product Development, and ABB front-end organizations, to address complex technical issues and improve products.
- Build and maintain a technical infrastructure that supports you and the global team in developing and testing solutions, as well as reproducing product issues.
- Build and maintain technical competence in ABB’s DCS product portfolio.
- Contribute to competence development for local and global support teams.
Qualifications for the role
- Bachelor’s degree in Electrical Engineering, Computer Science, Software Engineering, or a related field
- Experience in process automation, industrial communication (OPC, PROFIBUS, PROFINET, Modbus TCP) is required. Knowledge of ABB DCS products such as ABB Ability System 800xA and Symphony Plus would be beneficial
- Exposure to cybersecurity solutions, virtualization, and edge/cloud technologies
- High level of self-motivation, curiosity, and a strong willingness to learn about new technologies
- Ability to demonstrate ownership, apply a problem-solving and solution-oriented mindset, and communicate effectively
- Negotiation-level English and fluent German, both written and spoken
- Willingness to travel up to 5%
Benefits
- Canteen
- Employee Assistance Program
- Flexible Workpractices
- Employee Share Acquisition Plan
Job-Infos
Berufsfelder
Qualitätsmanagement
Studienfächer
Elektrotechnik
Abschluss
Bachelor
Unternehmen
Ingenieur-Gehälter
Was kann ich verdienen?
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